1. Acceptance of Terms

By using the eliby application, you agree to all terms and conditions listed on this page. If you do not agree, please stop using the application immediately.

2. Use of the Application

• The app is used to display the restaurant menu and allow customers to place orders.
• Users must provide accurate and complete information when placing an order.
• eliby has the right to reject or cancel any order if incorrect information is provided.

3. Prices and Images

• Prices displayed in the app may change without prior notice.
• Product images are for illustration purposes and may differ from the actual items.

4. Payment

The available payment methods (Cash on delivery or Online Payment) depend on what is supported inside the eliby app. The restaurant is not responsible for any issues caused by bank systems or payment gateways.

5. Delivery

Estimated delivery time may vary depending on location, order volume, and traffic. eliby is not responsible for delays caused by external factors.

6. Cancellation & Refunds

• Orders may be cancelled only before preparation begins.
• Refunds for online payments follow the policies of the payment gateway or bank, and may take a few working days to process.

7. Intellectual Property

All designs, content, and data inside the eliby application are owned by eliby and may not be copied or reused without permission.

1. Information We Collect

• Name
• Phone number
• Delivery address
• Order history
• Approximate location (optional)

2. How We Use Your Information

• To process and deliver your orders
• To contact you regarding your order status
• To improve the functionality of the eliby app
• To send promotional offers (optional)

3. Sharing Your Data

• With delivery partners to complete your order
• With payment gateways for online transactions
• If required by law or government authorities

4. Data Protection

We implement industry-standard security measures to protect your personal data from unauthorized access, modification, or misuse.

5. Your Rights

• You may request access to your personal data
• You may request corrections or deletion
• You may opt-out of promotional messages
• You may request full account removal

6. Contact Us

If you have any questions regarding privacy, please contact us:
Email: hamada.devlop2@gmail.com
Phone: +201141403984